At Beverly Getaway, we are committed to delivering your hiking gear, luggage, and travel tech products safely and efficiently. This Shipping Policy outlines the details of how we process, ship, and deliver orders worldwide.

Shipping Coverage

We ship to most countries worldwide. If we are unable to deliver to your location, we will notify you as soon as possible after your order is placed.

Processing Time

  • Orders are typically processed within 1–3 business days after confirmation.
  • Processing times may be extended during high-demand periods or holidays.
  • You will receive an order confirmation email once your order is received and a separate email when your order is shipped.

Shipping Timeframes

Estimated delivery times vary by region:

  • Domestic (within our origin country): 4–7 business days
  • International: 7–21 business days

Please note that these are estimated times and actual delivery may vary due to customs clearance, local courier service efficiency, or unforeseen delays.

Shipping Charges

Shipping charges (if applicable) will be clearly displayed during the checkout process. Some orders may qualify for free shipping based on promotional offers or order value.

Customs and Duties

  • International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
  • Beverly Getaway is not responsible for these charges. They are the responsibility of the recipient and must be paid at the time of delivery.

Cash on Delivery (COD)

  • All orders are payable by Cash on Delivery (COD) only.
  • Please ensure someone is available to receive the package and make the payment in full at the time of delivery.
  • Failure to accept and pay for COD orders may result in restrictions on future orders.

Delivery Issues

  • If your order is delayed, missing, or shows signs of damage, please contact us immediately at [email protected] with your order number and concern.
  • If the package is returned to us due to non-delivery ( incorrect address or refusal to accept), we will contact you to arrange reshipment. Additional charges may apply.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, please notify us within 7 days of delivery with photos and your order number. We will review the issue and take appropriate action.

Contact Us

For questions regarding shipping, tracking, or delivery, please reach out to us at:

Email: [email protected]